# Support



Need help with Alkimi Labs? Here's how to get support.

Contact Methods [#contact-methods]

* **Email**: [support@alkimi.org](mailto:support@alkimi.org)
* **Discord**: Join the AlkimiExchange Discord Server
* **Telegram**: @Alkimi\_Exchange

Before Contacting Support [#before-contacting-support]

1. Check this documentation for answers to common questions
2. Search the Discord or Telegram for similar issues
3. Gather relevant information (wallet address, transaction IDs, screenshots)

Security Reminder [#security-reminder]

No Alkimi team member will ever DM you first. Anyone contacting you offering to "help" with your account is likely a scammer. Always verify information through official channels.